There is a myriad of challenges customers face daily when ordering client and staff catering in London. Everyone desires to partner with a corporate caterer that is reliable, adds value to your organisation and provides a high-quality service. In this article, we are going to address some of the main challenges clients face and how Maven Foods help solve them.
Special dietary requirements
Dietary requirements are probably the most regular topic of discussion when it comes to corporate catering. All hosts want to ensure that guests with special requirements such as gluten-free, vegan, lactose-free, dairy-free etc. are not left out and are well catered for.
Maven Foods ensure everyone is spoilt for choice. When placing your order, you simply need to state how many guests and which dietary requirements are required. We will ensure that the main menu is adapted to suit all guests or – in most cases provide a special meal served separately. All our tailored meals are just as appetizing as our standard menus!
Variation of menus
No one wants to eat the same thing all the time. This is especially frustrating for the companies who order catering on a regular or daily basis and staff, guests and clients have become bored and unexcited about the delivered catering.
Maven Foods work closely with customers to ensure they get variety with every order. We have an unrivalled choice of breads, wraps, rolls as well as sandwich fillings, fresh salads, savoury finger food and desserts. However, we do not publish all the food that is on offer otherwise our website will look like an encyclopedia – so just ask if there’s something you would like that isn’t on the menu! For regular clients, we frequently rotate food items, add new ones and change to seasonal products to ensure the food is ALWAYS fresh, ALWAYS tasty, ALWAYS exciting and ALWAYS different so that your guests leave very satisfied and wanting to come back again!
Efficiency of ordering, reliability and on time deliveries
You’re busy and have a lot of balls to juggle when it comes to hosting a corporate event. So, understandably, when ordering corporate catering, you want the process to be easy, fast and hassle free. You also want efficient response times and confirmations of orders and deliveries to be on time.
Maven Foods understand fully that efficiency and reliability is a crucial factor to maintain a long-term relationship. When you send a request for next day delivery, in almost all cases we will respond well within an hour. We won’t leave you waiting. You also don’t need to complete online forms – just send an email and we will take care of the rest, leaving you to get on with the rest of the day.
Delivering your food on time is an absolute priority to us. London tube strikes, road closures, road works and accidents permitting – we are very rarely late. But on the rare occasion we are behind schedule to deliver by a specified time, we will always telephone you to give you an estimated time of arrival to put your mind at rest.
Customers often complain that their previous caterer’s quality of the food was inconsistent. One day it is amazing and the next it’s not so good. Other times, part of their order is missing or quantity is not consistent. Salads look tired and limp and generally unexciting or appetizing.
Maven Foods set themselves apart from the leading caterers because our products are consistently well presented and ALWAYS fresh on delivery. Consistency of products and presentation is very important to us. We make most things, especially sandwiches on the morning of delivery, salads are prepared just prior to delivery, dressings are served separately and food is delivered in our temperature controlled vans to ensure food quality and safety. So, no more hard or stale bread and no more bland, limp salads!
Last minute orders
You are informed late in the day that one of your meetings tomorrow requires catering or you require last minute adjustments to an existing order. Providing requests are made the day before and not just before we set off for delivery, in most cases we are usually able to accommodate.
Catering for important guests or special occasions
Lunch catering is generally straightforward but there are times when you require something special for a long-standing client, special occasion, important board meeting or potential new client.
Maven Foods have a lot of choice on our standard menus, from simple sandwich lunches and finger buffets to cold fork buffets. But if there is something that is not on our menu or you are working to a specific budget, simply let us know and we will happily create a bespoke menu for you. As mentioned earlier, we have too much choice to include in our standard menus – so offering something different and more premium is not a problem at all.